Diploma in Community Services
Success Rate
Online & In Person
Nationally Recognised
Enrol Anytime
Flexible Payment Plans
The Diploma in Community Services provides the skills and knowledge needed to support individuals, families, and communities in various social and welfare settings. This course covers case management, advocacy, mental health support, crisis intervention, and working with diverse groups. Graduates are equipped for roles in aged care, disability services, child protection, and community outreach, preparing them for meaningful careers in the sector.
Prerequisites
There are no prerequisites for this course.
Education and skills
Students must complete a Pre-Training Review, meet the Language, Literacy and Numeracy (LLN) skill standards for this program level, and demonstrate they are a suitable candidate for this program.
Regulatory
You must be an Australian citizen or permanent resident of at least 18 years of age, or an Asylum Seeker.
All candidates require a Unique Student Identification (USI) number. If you do not have a USI number you can apply for one online at https://www.usi.gov.au/students, or you can give Access Learning staff permission to apply on your behalf.
Students with disabilities
Access Learning welcomes all people with disabilities, learning differences and medical conditions. Acceptance in this program is subject to candidates’ ability to undertake all program requirements as discussed in the Pre-Training Review, with reasonable adjustments where applicable.
Digital technology
Students must have sufficient digital literacy skills to access online content, enter answers to written questions and communicate with trainers via email, the student portal and the learning management system.
Prior experience
Credit Transfer (CT) and Recognition of Prior Learning (RPL) are available. Credit Transfer is free of charge. RPL application fees are $145 per hour. Talk to our staff for more information.
200 hours of Work Placement
This program’s work placement is 200 hours. You may find your own location to do your work placement, otherwise we can help place you.
Industry Requirements
Candidates may be asked to provide evidence of the following for work placement (requirements vary according to host employer policies):
National Police Background Check
First Aid Certificate
Other: Requirements may vary according to employer policies
Online, Blended or Face to Face Training
This program is delivered over 52 Weeks.
If program is delivered as either Blended or Remote Learning, you will have 52 weeks to complete the course.
We can organise your work-placement with one of our host employers if required.
Assessment
Evaluation The assessment framework for students encompasses various evaluation methods, though specific tasks may not be utilised for every competency unit.
- Written inquiries and quizzes
- Scenarios and case studies
- Practical exercises or simulations
When workplace assessment is mandated, diverse evidence-collection tools may be employed:
- Workplace portfolio assignments
- Workplace reflective journaling
- Workplace logbook (WPLB)
- Workplace third-party reports (TPR)
- Workplace assessor observations
Required equipment
We recommend that students have access to a laptop or tablet to submit their assessments.
Potential Roles with a Diploma in Community Services:
- Community Support Worker
- Case Manager
- Family Support Worker
- Youth Worker
- Aged Care Coordinator
- Disability Support Worker
- Community Development Officer
These roles involve working with individuals, families, and communities to provide support, resources, and advocacy for those facing challenges such as homelessness, domestic violence, disability, or social disadvantage. You may find employment in government agencies, non-profit organisations, aged care facilities, disability services, and community outreach programs.
This qualification equips you with the skills to assess client needs, develop support plans, provide case management, and connect individuals to essential services. In these roles, you will play a key part in improving lives by offering practical support, crisis intervention, and empowerment strategies.
The Diploma in Community Services is highly regarded in the sector and can be a stepping stone to advanced roles in social work, community leadership, or further studies in related fields, expanding your career opportunities and impact in the community.
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